Reliable AC Repair Company

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About Reliable AC Repair Company
Reliable AC Repair Company serves the Simi Valley community and surrounding Ventura County from a storefront on Los Angeles Avenue. The business holds a state contractor license and maintains an A+ rating with the local Better Business Bureau, though public licensing records show a single-star deduction from the three reviews currently posted online. Founded by a Simi Valley resident, the company employs Igor as lead technician and handles residential HVAC installations and air conditioning repairs across Thousand Oaks, Moorpark, and the San Fernando Valley's eastern edge. Service calls operate Monday through Saturday with Saturday hours trimmed to 9 AM to 5 PM, accommodating homeowners who need weekday scheduling flexibility.
Igor serves as the companys lead service technician, arriving in a marked work van for installation appointments. While one recent review cited concerns about diagnostic transparency and pricing, other customers have praised the company for consistent installation quality on rental properties and multi-unit projects. The business focuses on residential service calls rather than commercial refrigeration, positioning itself as a neighborhood contractor for homeowners across Simi Valley and eastern Ventura County.
Two customer stories illustrate the range of experiences at Reliable AC Repair. Carlos Vacas father received a compressor replacement quote of $7,000 after a late-night service call during a heat wave, only for a second opinion from Goettl to reveal simply dirty filters requiring a $95 replacement. In contrast, Donald Betts and Joe G both awarded five stars, citing reliable installations across multiple rental properties. These contrasting accounts suggest service quality may vary depending on the specific technician and diagnostic approach.
What Customers Say
Two of three reviewers give five stars, praising the company's installation work on rental properties and multi-unit projects. The single one-star review criticizes diagnostic practices and pricing transparency, citing a $7,000 replacement quote versus a $95 filter replacement.
Working Hours
| Sunday | Closed |
| MondayToday | 7:30 AM–6 PM |
| Tuesday | 7:30 AM–6 PM |
| Wednesday | 7:30 AM–6 PM |
| Thursday | 7:30 AM–6 PM |
| Friday | 7:30 AM–6 PM |
| Saturday | 9 AM–5 PM |
Services
AC Diagnostics
Technician evaluates system performance, identifies cooling failures, and provides repair recommendations with upfront pricing.
Compressor and Coil Replacement
Complete compressor and evaporator coil replacement for failed aging systems, including parts and labor.
Air Filter Replacement
Standard filter replacement service to restore airflow and maintain system efficiency between major repairs.
New AC Unit Installation
Professional installation of new air conditioning units for residential homes, including system sizing and setup.
Preventive Maintenance
Seasonal tune-ups to maintain efficiency and extend equipment life, recommended before summer heat waves.