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Claim This BusinessQuality Mechanical Corporation has anchored itself in East Haven, Connecticut since 1947, accumulating nearly eight decades of mechanical contracting experience in New Haven County. The family-owned business holds industry certifications and maintains a 4.1-star rating drawn from 19 customer reviews, serving residential, commercial, and light industrial clients across Southern Connecticut. Their service window stretches Monday through Friday from 8 AM to 4:30 PM, positioning them as a steady presence in the local HVAC and plumbing marketplace.
What distinguishes Quality Mechanical is their explicit confidence in tackling challenging repairs. Their website boldly claims they can fix what other contractors cannot, backed by industry-certified trained installers. The company handles the full quartet of mechanical trades: heating systems, air conditioning, ventilation, and plumbing, covering both installation new builds and ongoing service and maintenance contracts. This breadth, combined with their longevity in a competitive market, signals a contractor who has survived multiple economic cycles and technology shifts in the HVAC industry.
Customer narratives reveal varied experiences. Katharine Bernstein called on a Friday morning when her furnace failed, and the team rush-ordered replacement parts for delivery Friday morning despite the office being closed until Monday, delivering same-day diagnostic skill that earned a five-star endorsement. Dawn Gerise hired the crew for central AC installation during a brutal 100-degree day, crediting technicians Jerry, Andy, and Ken for working without complaint and explaining each step of the process. However, one reviewer documented a frustrating multi-visit water heater issue where promised follow-up calls never arrived, suggesting consistency varies by job.
Two positive reviews specifically name technicians including Jerry, Andy, and Ken, praising their workmanship and customer communication during installation and emergency repairs. Negative feedback centers on billing disputes and promised follow-up calls that never materialized. The 4.1-star average reflects polarized sentiment, with long-term service contract holders giving strong endorsements while recent customers cite execution gaps.
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| ThursdayToday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |
New furnace and boiler installations, heating repair, and system replacements for homes and businesses.
Central AC installation, cooling system repairs, and seasonal maintenance for residential and commercial clients.
Installation and service of ventilation equipment for improved indoor air circulation and quality.
Complete plumbing system installation, pipe repairs, water heater service, and fixture connections.
Ongoing service agreements to maintain HVAC systems and prevent unexpected breakdowns.
Specialized mechanical contracting for light industrial facilities beyond standard residential or commercial work.