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Claim This BusinessViglione Heating & Cooling has earned a 4.3-star rating across 128 customer reviews, establishing a strong reputation in the East Haven community. This contractor operates around the clock with 24/7 availability, making them a reliable option for homeowners facing heating or cooling emergencies regardless of the hour. Located in East Haven, Connecticut, the business serves residential clients throughout the greater New Haven county area, providing both routine maintenance and urgent repair services.
While specific brand partnerships and manufacturer certifications are not detailed on their current website, Viglione Heating & Cooling demonstrates capability across the full range of residential climate control needs. The company handles new system installations, comprehensive repairs, and scheduled maintenance programs. Their approach includes offering annual service contracts, though prospective clients should request written terms before committing to any agreement.
Customer experiences reveal both strengths and areas requiring attention. One reviewer documented a technician visit involving thermostat wiring between floors in a historic 1910 home, with work performed to resolve connection issues. The technician was described as pleasant and knowledgeable during the service call. However, follow-up communication regarding contract documentation and scheduling repeated visits for ongoing issues appears to have created frustration for at least one client. Homeowners considering this contractor may benefit from requesting explicit written confirmation of any promised terms before service concludes.
Of 128 total reviews, the detailed customer account indicates the business maintains 24/7 emergency availability and performs diagnostic work on complex multi-floor heating systems. A 2-star review highlights concerns around contract documentation, billing transparency, and communication follow-through that contrast with positive feedback on the technician's hands-on work. Prospective clients should request written confirmations before agreeing to service contracts.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Diagnostic services, component replacement, and tune-ups for furnaces and heating systems of all types.
Air conditioning repair, refrigerant handling, and cooling system maintenance for residential setups.
Wiring, programming, and installation of new thermostats including multi-zone configurations.
Complete heating and cooling system installation for new construction and replacement projects.
Yearly maintenance agreements covering scheduled inspections and priority scheduling for contract holders.
Round-the-clock emergency response for heating and cooling failures requiring immediate attention.