New England Total Energy

New England Total Energy delivers residential heating and cooling solutions across Fairfield County from its Greenwich headquarters. The contractor maintains a 4.9-star average across 243 verified customer reviews, reflecting consistent service quality that has earned the trust of homeowners throughout the region. The company operates Monday through Friday from 8 AM to 4:30 PM, providing scheduled maintenance, emergency repairs, and system installations for both heating and cooling equipment. Technicians arrive in marked vehicles ready to diagnose and resolve issues affecting home comfort systems.

Customer reviews highlight the company's rapid response capability during critical situations. Mike from the emergency department dispatched technicians immediately when a homeowner's system failed, while Lloyd arrived punctually at 8:00 AM to perform duct cleaning work. The team demonstrates attention to detail, with technicians D'nell and Lloyd described as highly detail-oriented professionals who ensure every aspect of the work meets exacting standards. Homeowners consistently report that crews explain the condition of old equipment, such as noting degraded oil in aging tanks, and keep clients informed throughout the service process.

The company handles specialized installations including oil tank removal and replacement, managing challenging site conditions such as steep driveways. Technicians complete full tank replacements within a single day while maintaining communication with homeowners about progress from start to finish. Beyond emergency response, services extend to routine maintenance including blower motor diagnostics and system tune-ups, with some customers discovering during repairs what their equipment should actually sound like when operating properly.