Complete Building Services Offices
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About Complete Building Services Offices
Complete Building Services Offices operates as a property maintenance contractor serving Washington, DC and the broader DC Metro Area. The company maintains an address at 5100 Wisconsin Avenue NW, Suite 500, and can be reached at (202) 333-4977. With approximately 600 employees managing over 55 million square feet across 250+ clients, the firm handles commercial offices, government facilities, military installations, laboratories, hotels, and institutional operations. The company holds a 3.0-star rating derived from 12 customer reviews on the directory platform.
What distinguishes Complete Building Services is its scale and self-performing capability. The company delivers services entirely through in-house facility managers, building engineers, mechanics, and support staff rather than subcontracting work. Their expertise spans HVAC service and repair, facilities management, operations and maintenance, and energy management. A notable case study demonstrates their energy management work: a lighting retrofit project covering 2,900 features that generated $220,000 in client savings. The firm has earned five Washington Business Journal Best Place to Work honors, indicating sustained internal culture investment.
Customer experiences reveal mixed results. Two reviewers specifically praise the team, with one five-star reviewer highlighting Anthony as a valued team member and another citing many years of experience. However, six one-star reviews raise serious concerns about employee conduct, including allegations of fraudulent phone communications and aggressive driving behavior. One reviewer recounts an incident where a service technician visited an apartment building without masking during the pandemic period. Prospective clients should weigh these contrasting experiences when considering this contractor.
What Customers Say
12 reviewers give this contractor an average rating of 3.0 stars. Positive feedback mentions specific staff members like Anthony and references the company's extensive experience. Negative reviews primarily cite concerns about employee conduct and reliability, with one reviewer warning about fraudulent phone communications targeting elderly customers.
Services
HVAC Service & Repair
Installation, maintenance, and repair of heating, ventilation, and air conditioning systems for commercial facilities.
Facilities Management
Comprehensive building oversight including staffing, operations, and administrative support across multiple property types.
Operations & Maintenance
Day-to-day building maintenance services delivered by in-house engineers, mechanics, and facility managers.
Energy Management
Energy efficiency upgrades including lighting retrofits and utility cost reduction programs.
Vertical Transportation Services
Elevator and vertical transportation system upgrades and maintenance.
Building System Controls
Variable frequency drive and control cabinet replacement for mechanical systems optimization.