Mapleton Square Apartment Homes

Apartment complex
3.9(118 reviews)
177 Willis Rd, Dover, DE 19901
Mapleton Square Apartment Homes

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About Mapleton Square Apartment Homes

Mapleton Square Apartment Homes welcomes renters seeking modern living in Dover, Delaware. This Morgan Properties-managed community delivers studio, one-, and two-bedroom residences with flexible lease terms to accommodate diverse lifestyles. Situated at 1050 Forest Street within the state capital region, the property caters to working professionals, families, and students drawn to Dover's governmental, healthcare, and educational sectors. The office maintains standard weekday hours and Saturday availability, closed Sundays, allowing prospective residents to tour at their convenience. With 118 documented resident reviews yielding a 3.9-star average, the community has calcified its reputation among Delaware rental options despite polarised resident sentiment.

The property distinguishes itself through comprehensive resident amenities and an on-site leasing team. Prospective tenants can explore floor plans via virtual tours, schedule appointments online, and review detailed neighborhood information through the community website. The complex emphasizes convenience with photo galleries showcasing interior finishes, in-unit conveniences, and shared recreational spaces designed to support daily resident life.

Resident feedback surfaces starkly different experiences depending on leasing stage and ongoing tenure. Jacquelyn, a leasing team member, earns consistent praise for her thorough, no-stone-unturned approach to explaining the application process and community features, with multiple reviewers noting her exceptional customer service during initial tours. However, long-term residents report frustration with maintenance response times, communication gaps after lease execution, and at least one vehicle towing incident involving a staff member named Donte that resulted in significant resident expense. The contrast between tour-time warmth and post-move-in support represents the community's most significant variance in resident satisfaction.

What Customers Say

Three of four detailed reviews mention specific staff members, with Jacquelyn receiving unconditional praise and Donte cited in two negative experiences. Positive reviews (two 5-star ratings) cite knowledgeable, welcoming tour experiences while negative reviews (two 1-star ratings) cite post-lease communication failures and a costly vehicle towing dispute. The 3.9-star average across 118 reviews suggests majority satisfaction but polarized long-term resident sentiment.

3.9 · 118 reviews
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Working Hours

SundayClosed
Monday9 AM–6 PM
Tuesday9 AM–6 PM
Wednesday9 AM–6 PM
ThursdayToday9 AM–6 PM
Friday9 AM–6 PM
Saturday9 AM–5 PM

Services & Details

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Amenities

Fitness centerOutdoor SpacePets welcome

Crowd

LGBTQ+ friendly

Parking

On-site parking

Pets

Dog parkDogs allowed

Frequently Asked Questions