Broward Factory Service

Broward Factory Service has served Fort Myers homeowners since 1990, building a reputation across Southwest Florida through multiple licensed divisions covering HVAC, electrical, and plumbing work. With a 4.5-star average across 94 reviews, the company employs in-house technicians rather than subcontractors, ensuring consistent service quality. Their service center at 3500 N. 28th Terrace in Hollywood handles calls for the Fort Myers area, and their website confirms service agreements cover Lee County neighborhoods including Cape Coral and surrounding communities.

What distinguishes Broward Factory Service is their comprehensive service plan structure. The Silver Plan covers AC and major appliance repairs without service fees, while the Gold Plan promises full replacement if equipment cannot be fixed, a bold guarantee that few area contractors offer. Their 20-40 point AC maintenance protocol explicitly targets efficiency improvements and extended equipment lifespan, aligning with Florida's extreme summer cooling demands. The company maintains multiple state contractor licenses (including CA-C057400 and EC13007734) allowing them to handle both residential and light commercial projects.

Customer reviews frequently name technicians Darien Willis and Matt Nelson as standouts. One reviewer describes how Darien installed a new HVAC unit and water heater while the homeowner was out of town, locking up securely and providing a thorough walkthrough by phone after completion. Another reviewer scheduled urgent replacement just before Thanksgiving, and Broward accommodated the timeline so the home would be comfortable when family arrived. Technician Eric is noted for patient, pressure-free guidance through equipment selection, with office staff like Lily answering questions after hours.