Integrity Air Conditioning Services, Inc

Integrity Air Conditioning Services, Inc operates as a residential HVAC contractor in Fort Myers, Florida, earning a 3.9-star rating across 190 client reviews. The company maintains standard weekday hours from 8 AM to 4 PM, serving homeowners throughout Lee County and surrounding Southwest Florida communities. While the company website was unreachable at the time of this review, the business name references both durability and client-focused service, a promise echoed across satisfied customer feedback.

Several positive reviewers specifically mention Samsung mini split installations backed by 12-year parts warranties, indicating the company partners with major equipment manufacturers to provide long-term unit coverage. One reviewer praised the install team for fast turnaround and clear communication throughout the project, suggesting organizational strength in project management. The contrast between high-star and low-star reviews reveals a company whose technical execution satisfies many clients but whose customer service responsiveness occasionally falls short of expectations.

Negative reviews outline specific failures: one homeowner reported damaged UV lights during service that went unaddressed, while another described a sizing miscalculation for a home with vaulted ceilings that led to cooling inconsistency and mold issues. These accounts suggest the company may benefit from more rigorous quality-control checkpoints before project completion. However, satisfied clients like Justin Jordan cite rapid service and reliable installations, positioning Integrity as a viable option for straightforward AC replacements when communication expectations are clearly established.