J&W Heating and Air & Plumbing
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Claim This BusinessAbout J&W Heating and Air & Plumbing
J&W Heating and Air & Plumbing has kept Jacksonville residents comfortable since 1966, making it the largest family-operated HVAC and plumbing company in Northeast Florida. With a 4.9-star rating from 5,634 reviews and NATE-certified technicians, the company holds an A+ Better Business Bureau rating and backs its work with a 1-year money-back guarantee. The company serves Jacksonville and surrounding areas from its 24/7 emergency response operation.
As a York Authorized Dealer, J&W offers access to premium heating and cooling equipment complemented by indoor air quality solutions like IAQ packages. The company distinguishes itself through service agreements that provide priority scheduling, discounts, and year-round equipment support. Financing options make new system installations accessible, while the same-day service pledge for callers before 10 AM demonstrates commitment to responsive customer care.
Customer reviews name specific technicians who delivered exceptional service. Technician Zachary Seiber relocated a water heater 12 inches to accommodate a stacked washer-dryer setup, performing what one reviewer called an "unbelievable job." For Andy Au, a multi-person team including Trae (diagnostics), Justin (project manager who drove same-day), and installers John, Thomas and Ray completed a full system replacement with every component explained in detail. Technician Kim earned praise for taking time to explain each step of AC work, while Jeremiah resolved a water heater installation miscommunication by going out of their way to find a solution.
What Customers Say
Overwhelmingly positive sentiment dominates the 5,634 reviews, with customers consistently naming specific technicians. Reviewers cite Trae, Justin, Zachary, Jeremiah, Kim and Mason as standouts for professionalism, same-day responsiveness and thorough explanations. Negative feedback is rare and typically addresses pricing, while positive reviews emphasize diagnostic skill and installation quality.
Working Hours
| Sunday | 8 AM–5 PM |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair & Maintenance
Diagnostic services, tune-ups and repairs for air conditioning systems, including a $57 AC check-up promotion.
HVAC Installation
Full system installations with York equipment, financing options available and professional installation teams.
Heating Services
Furnace and heat pump repair, service and installation to maintain year-round home comfort.
Plumbing Repairs
Drain clearing, pipe repair and general plumbing services with same-day $99 drain clearing available.
Water Heater Services
Water heater installation, repair and relocation, with technicians like Zachary Seiber specializing in complex installations.
Indoor Air Quality
IAQ packages designed to improve air filtration and overall home air quality.
Emergency Service
24/7 emergency availability for both HVAC and plumbing failures, with same-day service when scheduled before 10 AM.