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Claim This BusinessAbout Citrus Air Conditioners Inc
Citrus Air Conditioners Inc has served Lakeland and the surrounding Polk County communities for more than 30 years, earning a 4.8-star average across 45 customer reviews. The company employs a team of licensed technicians who handle residential and light commercial air conditioning work across Lakeland, Winter Haven, Bartow, and nearby communities. Homeowners and business owners searching for an established contractor in central Florida can reach the office at (863) 648-0637 to schedule service or request a free replacement estimate.
What distinguishes Citrus Air from newer entrants in the market is the combination of decades-long brand partnerships, in-house financing, and a structured approach to customer education. The company provides free AC system replacement estimates and partners with major manufacturers to install equipment such as Amana units. Reviewers specifically mention that technicians walk customers through every step of a repair or installation, explaining options and helping determine the right-sized system rather than pushing unnecessary upgrades. Financing options available through the company helped at least one reviewer manage a full system replacement on short notice, demonstrating flexibility that smaller operators typically cannot match.
Customer stories in the review record name specific technicians who delivered outcomes other contractors could not achieve. John Pacitti resolved an ongoing AC issue in a single visit after multiple previous technicians from other companies failed to fix the problem. Jeff arrived within an hour of a Saturday phone call, evaluated the situation honestly, and recommended a new unit when repair was not viable; Marty and Gerald then completed the installation on Monday with professionalism and care. Rick performed a thorough cleaning and system walkthrough, answering every question a homeowner posed about options and maintenance. These named scenarios illustrate how the company handles both diagnostic challenges and straightforward installations with consistent responsiveness.
What Customers Say
Eight of eight reviewers assigned 5 stars, with three mentioning same-day or within-an-hour response times. Five reviews name specific technicians by name: John Pacitti, Jeff, Rick, and the team of Jacob, Stevie, Tyler, and Dalton, suggesting repeat customers and ongoing relationships. One reviewer contrasts Citrus Air favorably against a previous company that made multiple unsuccessful site visits, while another credits the team with solving a problem that required quick, efficient troubleshooting on a newly installed Amana system.
Services
AC Repair and Troubleshooting
Diagnosis and repair of malfunctions, with technicians known for solving problems that other contractors could not fix in a single visit.
New AC System Installation
Free replacement estimates and installation of new air conditioning units, including major brands like Amana, with flexible financing options.
Preventive Maintenance and Cleaning
Complete system cleaning and component inspection to improve efficiency, extend equipment life, and identify potential issues early.
Emergency and Same-Day Service
Rapid response for urgent breakdowns, with reviewers reporting technician arrival within one hour on weekends and short-notice appointments.
System Sizing and Replacement Consultation
Honest assessment of whether repair or replacement makes sense, with help selecting the correctly sized unit for the home.