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About Cook's AC & Heating
Cook's AC & Heating operates as an air conditioning contractor serving the Live Oak, Florida community. The business holds a 3.0-star rating derived from six customer reviews, offering heating and cooling services to residential and light commercial clients within the city and surrounding Suwannee County area. Prospective customers can reach the office at (386) 208-0047 to discuss their HVAC needs.
Customer feedback highlights varying service experiences with this contractor. One reviewer recounts an interaction with technician Maylon, who provided same-day service with punctual arrival, thorough system explanation, and knowledgeable guidance regarding the AC unit. The positive encounter emphasized clear communication and professional demeanor during the visit.
Reviews reveal inconsistent service delivery that homeowners should weigh carefully. One client reported a missed Saturday appointment despite prior confirmation, followed by a next-day visit where a motor replacement was recommended at $593, though the reviewer resolved the issue independently with a $10 capacitor. Another reviewer described a no-show without any communication after prepaying for annual service. These contrasting accounts suggest that service quality may depend on specific technicians and timing.
What Customers Say
3 negative reviews cite no-shows and disputed repair recommendations, while 1 positive review names technician Maylon for same-day arrival and clear communication. The 3.0-star average reflects divided customer sentiment.
Services
AC Repair
Diagnostic and repair services for cooling system malfunctions, including capacitor and motor issues.
Heating Repair
Repair services for heating system problems in residential and light commercial properties.
Annual Maintenance
Yearly service contracts for system tune-ups, though reliability of follow-through has been questioned.
System Installation
New AC and heating system installation for existing homes and new construction.
Emergency Service
Same-day service availability reported by some clients, though not guaranteed.