Touchton's Heating and Air Conditioning, Inc.

Touchton's Heating and Air Conditioning, Inc. serves residential and light commercial customers in Live Oak, Florida, and surrounding communities. The contractor holds a 4.6-star average rating compiled from 53 verified customer reviews, reflecting consistent service quality across routine maintenance calls and emergency repairs alike. Operating hours run Monday through Friday from 8 AM to 5 PM, the team responds to service requests throughout Suwannee County and neighboring areas. Prospective clients can reach the office directly at (386) 362-4509 during business hours.

Customer feedback repeatedly highlights two distinguishing qualities: rapid response times and transparent communication about repairs before work begins. Reviewers describe technicians who arrived the same day during heat emergencies and explained the likely cause of failure along with estimated costs before replacing any components. One reviewer noted a technician removed footwear before entering the home and avoided pushy warranty sales tactics, describing the approach as honest rather than aggressive. The team handles complete system replacements including ductwork, thermostats, and refrigerant lines, with one reviewer documenting a full AC unit changeout completed within three hours.

Named technicians appear across multiple reviews, with Blake and Todd each receiving specific praise for their service approach. Blake earned recognition for taking time to explain the diagnostic process and providing cost estimates before proceeding. Todd was called out for same-day arrival during a heating emergency and for efficiently repairing a refrigerant line issue. A reviewer described the team as polite and friendly, with another noting the crew cleaned up all debris and hauled away old equipment after a complete system replacement. These accounts collectively portray a service team that prioritizes clear communication and respectful on-site conduct.