Air Excel LLC
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About Air Excel LLC
Air Excel LLC holds a 4.8-star rating drawn from 113 customer reviews, positioning the contractor as a top-rated option in Orlando's residential HVAC market. The company operates with standard weekday hours from 8 AM to 5 PM, with Saturday and Sunday availability from 8 AM to 12 PM, providing service access that accommodates typical homeowner schedules. Multiple reviewers confirm the company serves the greater Orlando metropolitan area, with customers from residential neighborhoods throughout the region expressing satisfaction with completed installations and repairs.
What distinguishes Air Excel LLC from neighboring contractors emerges clearly in customer feedback: the company offers financing options to ease larger purchases, a practical benefit for homeowners facing unexpected system failures. Reviewers describe receiving multiple quote options, four distinct proposals in one documented case, enabling customers to select equipment matching their budget and performance expectations. The technician named Patrick appears repeatedly in positive reviews, with customers noting he recommended competitors' services when those alternatives better suited the customer's needs, suggesting a client-first approach that prioritizes informed decision-making over immediate sales.
Customers describe specific scenarios where Air Excel LLC delivered beyond basic repair expectations. One reviewer recounts a system still functioning after 15 years requiring replacement, where the technician conducted a thorough assessment before presenting options rather than pushing an immediate sale. Another customer noted the installation team wore protective booties indoors and masks during the COVID-19 period, with careful attention to minimizing cool air loss during unit replacement. A third reviewer described understanding complex AC issues through patient explanation in plain language, resolving the problem efficiently. These documented experiences suggest technical competence paired with customer education and respectful on-site conduct.
What Customers Say
Four of five detailed reviewers specifically mention the technician Patrick by name, consistently praising his communication style and follow-up. Emergency and same-day service appears in one positive review, while a single three-star review cites driving behavior unrelated to service quality. All five-star reviews emphasize honest advice, financing assistance, and professional installation teams.
Working Hours
| SundayToday | 8 AM–12 PM |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | 8 AM–12 PM |
Services
AC Repair
Diagnostic services and repairs for cooling system malfunctions, with same-day service mentioned in customer reviews.
New AC Installation
Full system replacement for aging or failed units, with professional installation teams wearing protective gear indoors.
System Maintenance
Tune-ups and inspections to maintain system efficiency and extend equipment lifespan.
Financing Assistance
Payment options documented in reviews help homeowners manage larger purchase costs.
Multi-Quote Assessments
Providing several pricing and equipment options so customers choose what fits their needs and budget.