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About Home Master Air, Inc.
Home Master Air, Inc. operates as an air conditioning contractor serving Orlando, Florida, and nearby communities, holding a rating of 2.8 stars from 5 customer reviews. The company advertises 24-hour emergency service for residential and commercial clients experiencing urgent HVAC failures. According to their website, they are currently redesigning their online presence to improve customer experience.
The primary differentiator for Home Master Air is their around-the-clock emergency availability, which they promote prominently on their website. This round-the-clock model distinguishes them from contractors with standard business hours, offering peace of mind to Orlando residents facing sudden system failures during the region's extreme heat events.
Customer experiences vary significantly across reviews. John Procacci described a frustrating initial wait for a Carrier fan motor, only to discover the part was already in stock at Carrier Orlando. The technician Ferran arrived the same day and completed the installation. In contrast, Keren Castellucci left two five-star reviews praising the team for wonderful customer service and quality work, noting honest pricing. Another reviewer, Wilfredo Rodriguez, reported a rushed 15-minute cleaning job and felt pressured to purchase additional products.
What Customers Say
Two of five reviewers gave five-star ratings, highlighting quality work and customer service, while three cited rushed work, upselling tactics, and communication issues.
Services
24-Hour Emergency AC Repair
Same-day response for sudden HVAC failures, available around the clock for Orlando residents.
Air Conditioning Installation
New system installation for residential and commercial properties in the Orlando area.
AC Maintenance & Tune-Ups
Regular service to maintain system efficiency and prevent unexpected breakdowns.
Diagnostic Services
Technical assessment to identify malfunctioning components before repairs.
Indoor Air Quality Solutions
Products to improve air filtration and reduce contaminants in residential spaces.