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Claim This BusinessAbout I.C.E. COOLING INC
I.C.E. COOLING INC operates in Orlando, Florida under the public name A Cool Breeze, holding a 3.9-star rating derived from 33 customer reviews. The contractor maintains a physical presence in Saint Cloud, Florida and offers around-the-clock emergency call availability, with standard business hours Monday through Friday from 9 am to 5 pm. This dual-location operation serves the greater Orlando metro area alongside surrounding Central Florida communities, positioning the company to respond to both routine maintenance requests and urgent climate control failures throughout the region.
The company distinguishes itself through several concrete offerings visible on their platform. Their website promotes financing programs for new air conditioning installations, allowing homeowners to pursue equipment upgrades without immediate full payment. A labor warranty backs all new equipment installations, providing coverage beyond the typical manufacturer's protection. Their service portfolio extends beyond heating and cooling equipment into ductwork installation and cleaning, addressing indoor air distribution quality, a critical factor in system performance that many competitors delegate to third-party specialists. Emergency service availability ensures residents facing sudden failures during Florida's extreme summer conditions can reach live operators regardless of the hour.
Customer accounts reveal persistent challenges with refrigerant-related diagnostics and follow-up visits. One homeowner described three separate service calls across several months for a frozen coil condition, with each visit resulting in a refrigerant recharge before the problem recurred. The technician who performed early service eventually advised the homeowner to seek a second opinion from another company, a recommendation the reviewer credited with ultimately resolving a compressor failure covered under an existing warranty. This scenario underscores the importance of independent diagnostics when symptoms persist beyond initial repairs.
What Customers Say
Among detailed reviews, negative experiences center on repeated refrigerant recharges and perceived diagnostic delays, while satisfied reviewers highlight prompt same-day response during system emergencies and technician honesty about requiring additional expertise.