Lennox Stores (Parts Plus)

Lennox Stores (Parts Plus) operates in Orlando as an official Lennox dealer location, distributing heating and cooling equipment parts to contractors and homeowners. This parts-pro warehouse carries components for residential and light commercial systems, serving the greater Orlando metro area including Winter Park, Kissimmee, and Sanford. The location maintains standard weekday hours from 7:30 AM to 4:30 PM, Monday through Friday. Based on 38 verified reviews, the business holds a 3.9-star rating, with recent feedback spanning the past several years.

As a Lennox pros store, this location benefits from direct manufacturer supply chains and access to genuine OEM parts. The business specializes in matching hard-to-find components, with staff trained to locate cross-compatible parts across multiple system generations. Several reviewers mention staff assisted with warranty claim navigation, indicating the location handles manufacturer warranty processing for eligible equipment.

Customer experiences highlight individual team members who exceeded expectations. Erin helped a customer locate a replacement part and placed it on hold during the warranty process. When a contractor encountered a defective acetylene tank that another associate refused to handle, manager Hunter arranged an exchange at the Orlando location rather than directing the customer to a distant branch. John and warehouse associate Ozzie caught a mismatched unit before it left the facility, preventing a costly installation error.