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Claim This BusinessNorth Pole Air Conditioning and Heating Services, Inc. has served the Orlando area since 2011, establishing itself as a full HVAC&R contractor handling both residential and light commercial systems. The company holds Florida state license CAC1816949 and maintains NATE-certified technicians, ensuring technical competency across all service calls. With a remarkable 4.9-star average across 332 customer reviews, the company has built a loyal client base in Orlando and surrounding Central Florida communities.
What distinguishes North Pole from competitors is their commitment to transparent service and customer education. They offer free second opinions on equipment replacements, often saving homeowners from unnecessary purchases by identifying repairable issues instead. As an authorized dealer for Rheem, Bryant, Goodman, and Amana systems, they provide comprehensive 10-year parts and labor warranties on new installations. The company backs all labor with a minimum 12-month guarantee, and their technicians undergo rigorous background checks and drug testing for homeowner peace of mind.
Customer reviews repeatedly mention lead technician Lisandro, who has earned a reputation for honest assessments and meticulous follow-through. When Dave U needed an AC replacement, Lisandro kept the old unit operational for two additional years before recommending upgrade timing, then provided temporary cooling units during the installation to ensure comfort. Another reviewer, Omkar Bhate, described how Lisandro discovered a previous contractor's improper compressor relay that was slowly damaging his system and corrected the electrical configuration. These scenarios illustrate why reviewers consistently describe Lisandro as trustworthy and knowledgeable.
Four of four detailed reviews specifically name lead technician Lisandro, with all giving 5-star ratings for honesty and diagnostic skill. Customers praise the company's no-pressure approach to equipment recommendations, contrasted against experiences with other contractors who pushed costly replacements.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Complete system replacements for homes, with 10-year warranty available on recommended equipment and professional sizing for Orlando's climate.
Commercial heating, cooling, and refrigeration systems for businesses, including building automation and zoning solutions.
Diagnostic services, tune-ups, and repairs for all brands including systems installed by other contractors, with 12-month labor guarantee.
No-obligation quotes on new equipment and complimentary assessments of competitor estimates to identify potential savings.
Same-day response for system failures, with technicians carrying temporary cooling equipment during summer months.
Bespoke service plans designed for homeowner budgets, safety, and comfort needs with seasonal checkups.