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About Ozono Air
Ozono Air serves Orlando area homeowners with air conditioning repair and new unit installation, earning a 3.4-star rating across 17 customer reviews. This family-operated business handles residential cooling systems, and multiple reviewers mention the team has maintained customer relationships spanning years or even a decade. The company can be reached at (407) 240-1199 for service inquiries.
Reviewers describe Ozono Air as a family business delivering professional, prompt service at fair prices. Customers appreciate the teams cleanliness after installations, with one reviewer noting workers cleaned up thoroughly upon finishing. The business appears to prioritize clear communication about pricing, with multiple satisfied customers noting they never felt pressured or overcharged.
Positive reviewer experiences highlight technician Mario and his crew handling new AC unit installations with strong teamwork. One customer described watching the installation while having cocktails, noting how efficiently the team worked together. Another reviewer mentioned the company installed their original unit ten years prior and continued servicing it since. However, two negative reviews cite significant communication failures including missed appointments and unreturned calls, issues that prospective clients should consider.
What Customers Say
4 of 17 reviewers award 5 stars, praising the familys professionalism, fair pricing, and long-term service relationships. The 2 one-star reviews both describe communication breakdowns: missed appointments with no call and voicemails never returned.
Services
Air Conditioning Repair
Diagnosing and fixing malfunctioning residential cooling systems, addressing common AC failures and performance issues.
New AC Unit Installation
Installing replacement air conditioning systems in existing homes, with reviewer references to professional installation work.
Preventive Maintenance
Ongoing service relationships suggest tune-ups and system checks to maintain AC performance over time.
Duct Cleaning
One reviewer scheduled duct cleaning service, though their experience was negative regarding the appointment.
System Servicing
Long-term maintenance relationships with existing customers, including systems installed years prior.