Pilot Pool Service Inc
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Claim This BusinessAbout Pilot Pool Service Inc
Pilot Pool Service Inc operates as a pool cleaning specialist serving Port Richey and surrounding Pasco County communities, including the neighboring areas of New Port Richey. With a rating of 4.2 stars drawn from 27 customer reviews, the company handles routine maintenance for residential pools as well as larger community pool systems. Operating hours span Monday through Friday, with Thursday offering extended evening availability until 8:30 PM, while Saturday and Sunday remain closed to scheduled appointments.
What distinguishes Pilot Pool Service is the documented thoroughness of their maintenance approach. Reviewers specifically note that technician Jeff dedicates approximately one hour per visit to clean and treat pool water, which stands in contrast to previous service providers who spent only 10 to 15 minutes. This attention to detail appears consistent across both residential accounts and larger-scale HOA pool systems. The company communicates proactively about parts requiring replacement, explaining options to customers rather than proceeding without discussion.
Customer stories from the reviews highlight two specific technicians. Jeff receives recognition for maintaining a 67,000-gallon community pool to a consistently high standard, with daily swimmers commenting on water clarity. Another reviewer describes technician Dave responding to a pump issue that involved multiple underlying complications, though the resolution ultimately required additional work and cost. A third scenario describes the team repairing a leak that had discouraged otherpool services from accepting the job.
What Customers Say
Three of five detailed reviews praise the thoroughness of maintenance visits, with one reviewer contrasting Pilot's one-hour sessions against the 10-15 minute visits from previous companies. Both positive reviews specifically name technicians who handled their pools, while negative feedback centers on unexpected costs rather than service quality.
Working Hours
| Sunday | Closed |
| Monday | 8:30 AM–4:30 PM |
| TuesdayToday | 8:30 AM–4:30 PM |
| Wednesday | 8:30 AM–4:30 PM |
| Thursday | 8:30 AM–8:30 PM |
| Friday | 8:30 AM–4:30 PM |
| Saturday | Closed |
Services
Pool Cleaning & Maintenance
Weekly or biweekly service including water testing, chemical balancing, and surface cleaning to maintain water clarity.
Residential Pool Service
Standard maintenance visits for home pools, with documented attention to detail and thorough cleaning procedures.
HOA & Community Pool Management
Large-scale pool maintenance for neighborhood associations, including commercial-sized systems up to 67,000 gallons.
Leak Detection & Repair
Diagnostic and repair services for pool leaks, including scenarios other contractors declined to accept.
Pump & Filter Service
Equipment troubleshooting and repair for pool pumps and filtration systems, with parts replacement and installation available.
Pool Equipment Replacement
Installation of replacement parts including pumps, filters, and pool cleaners, with transparent communication about recommended work.