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About Compass
Compass operates as an HVAC contractor in St. Augustine, Florida, maintaining a 3.0-star rating derived from nine customer reviews. The business maintains standard operating hours from 7 AM to 8 PM Monday through Saturday, with Sundays reserved for scheduled service calls. Potential clients should note that this listings directory does not independently verify contractor licensing status or certification credentials, and prospective customers are advised to request proof of current state licensing before scheduling service appointments.
Customer feedback presents a notably polarized perspective regarding Compass technician Rob, who appears as the primary point of contact across multiple service requests. While one five-star review references competitive pricing and professional conduct, three separate reviews describe experiences involving missed appointments, unreturned communications, and incomplete repairs spanning several weeks. These critical accounts specifically reference Viking range repair scenarios, though the broader service catalog remains undefined through available public listing data.
What Customers Say
Four of nine reviewers assign one-star ratings citing abandoned service calls and unresponsive communication, while a single five-star review highlights competitive pricing as the distinguishing factor. Critical reviews consistently reference technician Rob and Viking gas range repairs, with zero mention of same-day emergency response or post-service guarantees.
Working Hours
| Sunday | Closed |
| MondayToday | 7 AM–8 PM |
| Tuesday | 7 AM–8 PM |
| Wednesday | 7 AM–8 PM |
| Thursday | 7 AM–8 PM |
| Friday | 7 AM–8 PM |
| Saturday | 7 AM–8 PM |
Services
Gas Range Repair
Assessment and repair of gas cooking equipment including Viking and competing brands.
HVAC System Maintenance
Preventive maintenance services for heating and cooling systems in residential settings.
Diagnostic Services
System evaluation and troubleshooting to identify equipment performance issues.
Parts Replacement
Identification and ordering of replacement components subject to parts availability.
System Installation Consultation
Guidance on equipment selection and installation planning for existing homes.