David Gray Electrical, Plumbing, Heating & Air

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About David Gray Electrical, Plumbing, Heating & Air
David Gray Electrical, Plumbing, Heating & Air has built its reputation across St. Johns County since establishing operations in the St. Augustine area. With 400 verified customer reviews yielding an impressive 4.8-star average, this multi-trade contractor holds licenses covering residential HVAC, plumbing, and electrical work. The company maintains 24-hour availability throughout the week, serving homeowners in St. Augustine, Jacksonville, and Palm Coast with both scheduled appointments and emergency dispatch. Their review roster reflects substantial local experience, multiple reviewers explicitly recommend the company and mention returning for future needs.
What distinguishes David Gray from neighboring contractors is their breadth of manufacturer partnerships and specialized service offerings. As an authorized Generac dealer, they install and maintain backup generators, a significant asset for hurricane-prone Florida communities. Their website promotes tankless water heater installations (both gas and electric models) and showcases indoor air quality solutions including air testing, scrubbers, and duct services. The company advertises financing options, making larger projects like full HVAC replacements more accessible to budget-conscious homeowners. Additionally, they market themselves as specialists in historic home systems, addressing the unique challenges of older properties in St. Augustine's well-established neighborhoods.
Customer testimonials reveal named technicians delivering memorable service experiences. Reviewer Andrea Dukes praised Timothy for being informative and efficient, noting he treated her home with care. Pamela Williamson highlighted Hamid's competence repairing her AC unit despite requiring three separate parts, he communicated clearly and expedited the process so tenants avoided prolonged discomfort. However, not all experiences proved positive; one reviewer documented a contentious pricing dispute over an expansion tank repair, while another described a frustrating diagnostic attempt during an emergency weekend call. These mixed outcomes suggest service quality may vary by technician assignment.
What Customers Say
Four of five named reviewers report satisfaction with specific technicians, particularly praising diagnostic skill and courteous conduct. Negative reviews center on perceived pricing excess and communication failures during complex diagnoses, while positive feedback highlights efficient repairs and respectful home treatment.
Working Hours
| Sunday | Open 24 hours |
| MondayToday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |