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Claim This BusinessEldred Air Conditioning has served residential and light commercial clients throughout Palm Beach County since establishing operations in West Palm Beach. The company holds current state licensing for air conditioning installation and repair, and maintains an A-rated standing with the Better Business Bureau. With 51 verified customer reviews collected to date, the company has accumulated a 4.8-star average rating, placing it among the higher-rated independent HVAC contractors in the tri-county area. The business operates a 24-hour emergency dispatch line, enabling same-day service calls for residential cooling failures regardless of day or holiday. Technicians regularly service neighborhoods in Jupiter, Palm Beach Gardens, and Boca Raton, responding to both routine maintenance requests and urgent system failures.
The company differentiates itself through manufacturer-certified technicians who complete ongoing continuing education requirements and factory training programs. Unlike larger regional operations that assign rotating technicians, Eldred Air Conditioning assigns dedicated service technicians to specific geographic routes, enabling technicians to develop familiarity with local building types, common equipment ages, and recurring system issues in each neighborhood. The company offers upfront diagnostic pricing with itemized parts and labor breakdowns, allowing homeowners to approve repairs before work begins. Service calls include a 90-day workmanship warranty on all repairs, providing recourse if equipment performance issues emerge within the warranty period.
Customer review accounts document specific service scenarios that illustrate the company's approach to complex repairs. Multiple reviewers describe technicians named Jaime, Jorge, and Brandon responding to repair calls involving mismatched equipment components, including situations where installer error resulted in incorrect motor horsepower ratings causing system overheating. One review describes a technician arriving same-day during a summer weekend to diagnose a cooling system failure, while another account documents ongoing communication attempts over a three-year period to resolve equipment performance concerns. The company has responded publicly to negative reviews, acknowledging the need for improved parts verification protocols and offering corrective repair options to affected customers.
Of 51 reviews, 2 negative accounts citing equipment performance issues and customer service responsiveness represent the minority of feedback. The majority of reviewers award 5-star ratings, with positive themes centering on response time, diagnostic accuracy, and technician professionalism. Both 1-star reviews describe equipment-related complications occurring within the first three years post-installation, while multiple 5-star reviews specifically mention technician names and same-day emergency availability.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
New air conditioning system installation for existing homes and new construction, including equipment sizing and ductwork assessment.
System diagnostics identifying cooling failures, electrical issues, refrigerant leaks, and compressor or motor malfunctions.
Annual maintenance tune-ups including filter replacement, coil cleaning, refrigerant top-off, and performance testing.
Smart thermostat and programmable thermostat installation, setup, and customer instruction.
Duct inspection for air flow restrictions, leaks, and damage, with sealing and repair services.