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About ER Air Conditioning
ER Air Conditioning has built a formidable presence in Palm Beach County, earning a pristine 5-star rating across 340 reviews. Based in West Palm Beach, this contractor serves the broader coastal community from Jupiter to Boca Raton, handling residential and light commercial projects with equal dedication. The team operates as a full-service HVAC provider, covering new installations, emergency repairs, preventive maintenance, and system diagnostics for standard and ductless mini-split configurations.
What distinguishes this contractor from competitors is their commitment to transparent diagnostics and rapid response. Multiple reviewers praise their ability to accurately identify problems that eluded previous technicians, and their turnaround from service call to on-site arrival consistently falls under two hours. The company maintains a straightforward pricing philosophy, with recent reviewer Ken Tanner noting that Robert checked warranty coverage before proceeding with repairs, ensuring the homeowner benefited from every available cost saving.
Customer stories paint a vivid picture of technical expertise paired with personable service. Madaleine Huff describes Robert installing a mini-split in her two-car garage, with meticulous attention to clean installation and operational perfection. Marc Fischman calls out Ronald for diagnosing a stubborn system failure paired with a thermostat issue, work that kept him comfortable through another Florida summer. Ken Tanner's morning call brought Robert within 30 minutes, illustrating the company's readiness to restore cooling when Palm Beach heat turns dangerous.
What Customers Say
All 340 reviews award 5 stars, with 7 of 8 sampled reviewers specifically naming technicians Robert, Ronald, or Edson. Response time emerges as a consistent theme: reviewers report arrivals within 30 minutes to 2 hours of calling, with Marc Fischman noting a same-day appointment after a problem stumped another contractor. No negative reviews appear in the sampled data.
Services
AC Repair & System Diagnostics
Accurate problem identification for all conventional and ductless systems, including thermostat integration issues and multi-component failures.
New AC Installation
Professional installation of central air conditioning and ductless mini-split systems for new construction and replacement projects.
Preventive Maintenance & Tune-Ups
Annual service agreements covering coil cleaning, refrigerant checks, filter replacement, and operational calibration for peak efficiency.
Ductless Mini-Split Systems
Specialized installation and service for ductless heat pumps, including garage applications and zone-controlled residential setups.
Thermostat Service & Integration
Thermostat diagnostics, programming, and replacement including smart thermostat integration with existing HVAC infrastructure.