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Claim This BusinessTelford Cooling, LLC operates as a licensed HVAC contractor based in West Palm Beach, Florida, delivering cooling solutions across Palm Beach County. With 246 verified customer reviews generating a 4.9-star average rating, the company has built a reputation spanning more than five years for residential and light commercial clients. The business maintains 24-hour availability including weekends and holidays, ensuring emergency response capability for systems that fail during peak summer heat or unexpected cold snaps common to South Florida's climate.
What distinguishes Telford Cooling from regional competitors is their dual expertise in whole-home central air systems AND pool heater repair, a combination many area contractors delegate to specialized subs. Customer reviews specifically praise their maintenance programs, noting that standard agreements include mold-retardant treatment at no additional charge, a service most competing companies either exclude entirely or price as an upscale addon. This preventive approach addresses South Florida's humidity-driven mold challenges directly within routine service intervals.
Customer narratives reveal consistent patterns of rapid response and named technician expertise. Reviewer Charles Steel documented an evening emergency on a bank holiday weekend where owner direct dispatch delivered technician Eric within hours, resolving the issue in under an hour. Reviewer Kristi Crouch described holiday-season pool heater failure with technician Erickson arriving four days ahead of the original window and completing repairs in under sixty minutes. The recurring mention of Eric and Erickson suggests a stable, experienced technician core rather than revolving door staffing.
Five of six detailed reviews describe emergency or urgent situations, with four specifying same-day or after-hours response. All reviewers awarded 5 stars, with three explicitly naming technicians Eric or Erickson and praising diagnostic transparency about repair costs and preventive recommendations.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Whole-home air conditioning system replacement, including ductwork assessment and professional installation with manufacturer calibration.
Diagnostic services, refrigerant recharging, electrical component repair, and twice-annual maintenance tune-ups.
Specialized gas and electric pool heater diagnostic and repair, with same-day service availability for urgent calls.
Installation, repair, and maintenance of heat pump systems suited to South Florida's mild winter climate requirements.
Mold-retardant treatment included with standard maintenance contracts, addressing humidity-related air quality concerns.
Round-the-clock emergency dispatch for system failures, including weekends, holidays, and after-hours callbacks.