Performance Plumbing

Performance Plumbing holds a 5.0-star average across 108 verified client reviews in Ball Ground, Georgia, establishing itself as a trusted residential plumbing specialist. The company operates Monday through Friday from 8 AM to 5 PM, providing standard plumbing services to homeowners throughout the region. Reviewers consistently describe the team as professional and knowledgeable, with clients appreciating clear communication and thorough explanations of proposed work. The business is noted as a family-run operation in multiple reviews, with staff members including office coordinator Tabitha and technicians Jon, John, and Brigham.

A notable specialty at Performance Plumbing involves tankless natural gas water heater installations, with reviewers specifically praising the installation quality and fair pricing of these systems. The company also installs smart shut-off valves that can be monitored and controlled remotely via smartphone, a modern upgrade that several reviewers discovered through their service experience. This combination of traditional plumbing expertise with contemporary smart home technology differentiates the business from standard plumbing contractors.

Customers share specific scenarios that illustrate the company's responsiveness. Denise Timmer describes arriving home after a long weekend to find no hot water, with Jon and Brigham arriving the same evening to diagnose and repair the issue. Barry Benton credits the team with resolving persistent shower pressure problems by upgrading to a better valve and shower head system. Tom Hall mentions the crew corrected work that a previous contractor performed improperly, installing a smart shut-off valve he did not previously know existed. The technical skill demonstrated across these reviews, combined with upfront pricing and clean work environments, forms the foundation of the company's local reputation.