Animal Control

Animal Control serves Bartow County, Georgia, from an office on North Tennessee Street in Cartersville. The department operates with standard county hours, opening at 10 AM Monday through Friday and closing at 4:45 PM, with Tuesday afternoons being the latest available window until 4:45 PM. Weekend visits are not available. The department has accumulated 68 online reviews, producing an overall rating of 2.4 stars, indicating significant variation in resident experience. Residents seeking animal control services should call ahead to confirm same-day availability, particularly during high-volume periods.

Customer feedback reveals a department capable of compassionate intervention when circumstances allow. Multiple reviewers credit specific officers with going beyond standard protocols to connect homeless animals with rescue organizations or foster placements rather than proceeding directly to shelter holding. One reviewer recounts how Officer Gibson worked with a farm to accept pigs that would otherwise have been relocated to a kill facility, describing the officer as responsive and dedicated to positive outcomes. These accounts contrast with other experiences where residents felt the department prioritized procedural compliance over animal welfare concerns.

Customer experiences with this department span a wide spectrum. Positive reviews describe staff who maintained communication with finders, ensured medical treatment for stray animals, and facilitated transfers to humane societies within the required holding period. Negative reviews cite unresponsiveness to cruelty complaints and frustration with legal interpretations that treat animals as property. One reviewer documented a 30-minute video of an interaction where officers declined to file a formal report after a dog was found deceased, leaving the caller to pursue remedies through city channels.