Preferred Sales Associates

Preferred Sales Associates operates as a wholesale distribution firm in Cartersville, Georgia, holding a 4.4-star rating across seven customer reviews. The business maintains dual locations within the city, with a corporate office on Pine Grove Road and a distribution center on Old Mill Road. Serving the greater Cartersville area, the company supplies both residential and commercial plumbing and HVAC equipment to contractors, businesses, and municipalities rather than performing installation work directly. The rating reflects a mixed customer base, with three five-star reviews balanced against one one-star critique.

The company distinguishes itself through its representation of Resideo Technologies, the manufacturer behind the Honeywell Home product line, a brand recognized across residential and commercial building markets. Website content indicates the firm positions itself as more than a traditional representative agency, emphasizing commitment to innovative companies whose products the team trusts and personally uses. Their product catalog spans decorative plumbing fixtures, residential and commercial HVAC systems, and municipal waterworks infrastructure, suggesting a broad distribution scope rather than a narrow specialty focus.

Customer feedback highlights specific service scenarios that merit attention. Timothy Brewis awarded five stars after describing how a team member named Matt arranged to meet after hours on a Friday, preventing the customer from facing a waterless weekend without an explicit request. Two other reviewers noted the shipping and delivery operations occur on Erwin Street rather than the Old Mill Road address, with one mentioning the lot size presents some tight maneuvering but overall transaction speed. One brief one-star review in Spanish cites poor service, representing the sole critical voice among documented feedback.