Tim Hackney Appliance Parts

Tim Hackney Appliance Parts supplies replacement components for washers, dryers, water heaters, and stoves to homeowners across Cartersville and northwest Georgia. The business holds a 4.8-star rating from 39 customer reviews, reflecting consistent satisfaction with part availability and pricing. Multiple reviewers note the shop carries hard-to-find components that big-box retailers no longer stock, and several customers describe Tim as their go-to resource for appliance repairs after discovering local options have dried up.

This parts supplier distinguishes itself through same-day part procurement and diagnostic assistance. Reviewers consistently mention calling with a problem description and receiving guidance toward the correct component, sometimes avoiding a purchase entirely. Ron Kohut specifically describes Tim as able to diagnose issues accurately, while Amy McLaughlin notes she has obtained parts same-day for water heaters, stoves, and dryers. The shop operates on a cash-or-check basis, which several reviewers mention without complaint, suggesting this payment method has not deterred repeat business.

Customer experiences reveal specific problem-solving scenarios. Brianna Shuping arrived seeking a washer repair technician, and Tim provided contact information for another provider rather than accepting a job he could not fulfill. Tim Giroir purchased a component that subsequently failed, and Tim replaced it without charge despite the failure occurring after the original sale. However, Jennifer York describes being denied a refund for an unopened part that did not resolve her washing machine issue, illustrating the shop's return policy limits.