Tim Hackney Appliance Parts

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About Tim Hackney Appliance Parts
Tim Hackney Appliance Parts supplies replacement components for washers, dryers, water heaters, and stoves to homeowners across Cartersville and northwest Georgia. The business holds a 4.8-star rating from 39 customer reviews, reflecting consistent satisfaction with part availability and pricing. Multiple reviewers note the shop carries hard-to-find components that big-box retailers no longer stock, and several customers describe Tim as their go-to resource for appliance repairs after discovering local options have dried up.
This parts supplier distinguishes itself through same-day part procurement and diagnostic assistance. Reviewers consistently mention calling with a problem description and receiving guidance toward the correct component, sometimes avoiding a purchase entirely. Ron Kohut specifically describes Tim as able to diagnose issues accurately, while Amy McLaughlin notes she has obtained parts same-day for water heaters, stoves, and dryers. The shop operates on a cash-or-check basis, which several reviewers mention without complaint, suggesting this payment method has not deterred repeat business.
Customer experiences reveal specific problem-solving scenarios. Brianna Shuping arrived seeking a washer repair technician, and Tim provided contact information for another provider rather than accepting a job he could not fulfill. Tim Giroir purchased a component that subsequently failed, and Tim replaced it without charge despite the failure occurring after the original sale. However, Jennifer York describes being denied a refund for an unopened part that did not resolve her washing machine issue, illustrating the shop's return policy limits.
What Customers Say
Seven of eight reviewers award five stars, citing part availability, pricing below retail, and diagnostic accuracy. The single one-star review concerns a return refusal rather than product quality or service failure. Multiple reviewers specifically mention Tim by name and describe personalized assistance that big-box stores cannot replicate.
Working Hours
| SundayToday | Closed |
| Monday | 9 AM–5 PM |
| Tuesday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| Thursday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | 9 AM–2 PM |
Services
Appliance Parts Supply
Provides replacement components for washers, dryers, water heaters, and stoves.
Diagnostic Assistance
Helps identify correct parts by describing appliance symptoms and model information.
Same-Day Part Procurement
Most common parts available for pickup same-day without shipping delays.
Cash and Check Transactions
Accepts cash and check payments; credit cards not currently accepted.
Hard-to-Find Component Sourcing
Carries discontinued and specialty parts that larger retailers no longer stock.