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Claim Your Free PageBuckhead Plumbing & HVAC operates from Decatur, Georgia, delivering plumbing and HVAC solutions to property owners across the metro area. The company holds a rating of 3.0 stars from 6 customer reviews, with feedback spanning the full range from satisfied clients to pointed criticism. Owner Steve Malone manages both residential and light commercial projects, handling everything from multi-unit installations in larger properties down to targeted repairs in standard homes. The business serves Decatur and surrounding Atlanta neighborhoods, attracting clients such as real estate investors managing rental portfolios and homeowners needing emergency heating assistance.
Without a public website, specifics on brand partnerships, manufacturer certifications, or formal service guarantees remain unclear from publicly available data. The company appears to handle standard residential plumbing and HVAC work, including water heater installation, gas line work, and sewage backup response. Customer accounts indicate they accept multiple payment forms and manage both large-scale installations and smaller repair jobs, though the absence of published credentials or warranty information means prospective clients should request detailed service agreements before committing.
Reviewers name specific encounters that illustrate the company's service approach. Taylor Hawke described receiving help within an hour of calling about a heating failure during a cold front, noting the technician went above and beyond. Paquita Wright, a real estate investor, recounted multiple successful projects including gas line installation in an all-electric home, water heater replacement, and sewage backup resolution, praising the crew's communication and ability to handle projects through completion. However, other reviewers documented concerning experiences with workmanship quality and professionalism, presenting a mixed picture for prospective customers weighing the decision to call.
Three of six reviewers award 5 stars, praising Steve's communication, same-day response, and project completion. The three 1-star reviews cite unprofessional technician behavior, poor workmanship on subcontracted installations, and communication breakdowns after payment. This sharp contrast suggests service quality may vary significantly by project and technician assigned.
Complete plumbing system installs including water heaters, gas lines, and piping for new construction and renovations.
Fixes for leaks, pipe damage, sewage backups, and routine maintenance across residential and light commercial properties.
New heating and cooling system installation including furnaces and multi-unit setups for larger properties.
Emergency heating repair, diagnostic services, and seasonal tune-ups to maintain system efficiency.
Installation and repair of gas lines for appliances, including conversions from electric-only home configurations.
Plumbing and HVAC coordination for real estate investors and homeowners undertaking renovation projects.