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Claim Your Free PageService Appliance operates as an appliance repair provider in Decatur, Georgia, delivering repair solutions to residents across the metro area. The business maintains standard weekday hours from 10 a.m. to 6 p.m., serving customers Monday through Friday with closed operations on weekends. With a rating derived from three published customer reviews, the company has accumulated feedback that reflects varied service experiences in the local market. Technicians at Service Appliance respond to service requests within the Decatur community and surrounding Fulton County neighborhoods, addressing common household appliance issues for area homeowners.
Without a web presence or documented brand partnerships, Service Appliance differentiates itself through direct customer interactions rather than marketing credentials. The business does not display manufacturer certifications or specialized equipment affiliations on public platforms, relying instead on word-of-mouth referrals from satisfied customers in the neighborhood. This approach places emphasis on individual technician performance and relationship-based service delivery within the local community.
Customer experiences with Service Appliance reveal contrasting service encounters. Stuart Robeson, a recent transplant to south Decatur, described receiving same-day service from a technician who was prompt, courteous, and upfront about costs. His review notes that the technician even provided referrals to other local service providers for additional home repair needs. However, other reviewers, including Tina Howell and Laylah C, reported dismissive phone interactions and expressed frustration with communication during the service process. These conflicting accounts suggest that service quality may vary depending on the specific technician assigned and the nature of the repair request.
Two of three reviewers assign one-star ratings, citing a $98 service call fee as excessive and describing phone interactions as rude. The lone positive review praises same-day service responsiveness and upfront cost communication, with the customer noting the technician helped navigate other home repair needs. Reviewer sentiment splits evenly between criticism of pricing and appreciation for diagnostic thoroughness.
| Sunday | Closed |
| Monday | 10 AM–6 PM |
| Tuesday | 10 AM–6 PM |
| Wednesday | 10 AM–6 PM |
| ThursdayToday | 10 AM–6 PM |
| Friday | 10 AM–6 PM |
| Saturday | Closed |
technicians assess malfunctioning household appliances to identify repair needs and provide cost estimates before work begins.
Common cooling system repairs addressing temperature inconsistencies, compressor issues, and ice maker malfunctions.
Mechanical fixes for washing machine drainage problems and dryer heating element or tumbling mechanism failures.
Water circulation issues, drainage problems, and electrical component replacement for dishwasher units.
Heating element replacement, thermostat calibration, and ignition system repairs for kitchen cooking equipment.
Repairs for microwaves, garbage disposals, and other countertop household appliances.
Initial $98 diagnostic visit to assess appliance condition and provide repair recommendations.