Trane Supply

Trane Supply operates in Duluth, Georgia as a heating equipment supplier serving contractors and businesses in the greater Gwinnett County area. With 64 customer reviews contributing to a 3.9-star rating, the location maintains weekday hours from 7 AM to 5 PM, Monday through Friday, with Saturday and Sunday closed. The phone number is (678) 713-3080. This location functions as a parts and equipment distribution center rather than a residential service contractor, providing heating components to licensed HVAC professionals who then complete installations and repairs for homeowner clients.

What distinguishes this supplier is its focus on contractor-only distribution, allowing licensed HVAC technicians to access Trane heating equipment and replacement components. The business operates as a direct source for professionals in the trade, distinguishing it from retail locations that serve homeowners directly. Review sentiment reveals an inconsistent customer experience, with some clients praising helpful staff and efficient parts handling while others report significant delays when attempting to reach the location by phone.

Customer feedback highlights named staff members making positive impressions. Willie earned recognition from Levels Trucking for unloading a truck quickly while maintaining a helpful attitude. Mike Williams noted that staff members are always willing to help and treat customers nicely. Jim Lowe described the team as consistently helpful, courteous, and fast. Demetra Rangan specifically mentioned receiving good customer care with no wait time. However, negative reviews from Macie Wilson and K K describe extended hold times exceeding one hour and occasional disconnects, suggesting operational challenges that prospective buyers should consider.