Rick’s Automotive Repair Service

Rick's Automotive Repair Service has been serving Mableton and surrounding Georgia communities since 2013, building a reputation as a trustworthy name in auto care. The shop operates Monday through Friday from 9 AM to 6 PM, closed on weekends, and maintains a 4.7-star rating from 304 verified customer reviews. Owner Rick maintains direct availability for every customer, a practice that reviewers consistently highlight as a defining feature of the experience. This personal approach extends to each vehicle brought through the bay doors, whether it's a routine oil change or a complex engine concern.

What distinguishes Rick's from other area shops is their commitment to transparency throughout the service process. Multiple reviewers specifically mention that the team explained each diagnostic finding with clear explanations of how problems would affect the vehicle, never pushing unnecessary repairs or add-ons without customer approval. The shop provides appointment confirmations and follow-up text messages the day after service, a communication practice that Alison Veal's 2023 review calls exceptional. Pricing receives consistent praise for fairness, with several customers noting returned vehicles ahead of schedule and within the quoted estimate.

Customer stories from reviews illustrate the shop's capability with specific scenarios. Pepper Hathaway praised Rick and his mechanics for outstanding engine work returned in a timely manner. Germ described a situation where they needed a diagnostic before a holiday weekend, and the shop got them in the following Monday while keeping them updated throughout the process. Kevin Barnett mentioned receiving a follow-up call from Rick personally asking how the car was handling after service, a level of post-service care that reviewers repeatedly note as reason enough to remain loyal customers.