Total Service Co

Total Service Co has been serving central Georgia from Macon for over two decades, building a reputation as a dependable residential and light commercial HVAC provider. The company holds state licensing and maintains an A+ rating with the local chamber, reflecting consistent workmanship and customer accountability. With 3 verified reviews currently posted, the contractor has earned a 3.7-star average, with recent feedback highlighting fast response times and transparent pricing. Service extends throughout Macon and surrounding communities including Roberta, Gray, and Jeffersonville, reaching customers across a 30-mile radius who value working with locally-owned operations over national chains.

What distinguishes Total Service Co from neighboring HVAC shops is their documented expertise beyond typical residential systems. Customer reviews specifically reference commercial refrigeration repair, multiple reviewers note the company services restaurant equipment and commercial kitchen appliances, a niche that separates them from contractors focused solely on home AC and heating. This commercial versatility suggests in-house training or certification in walk-in coolers, reach-in refrigeration, and food service equipment that most residential-only technicians cannot address. The company also repairs commercial laundromat machinery, indicating a broader industrial capability that serves small business owners in Macon's restaurant corridor and laundry facilities.

Customer narratives reveal why locals keep this contractor on speed dial. Meagan Jenkins, a reviewer with direct experience at multiple restaurant locations, describes calling Total Service Co when air systems failed during peak summer demand, she reports a technician arrived within hours and restored operations quickly enough to avoid significant business interruption. Another reviewer, NyKema Childs, specifically mentions working with a staff member named Mrs. Jamie, highlighting the personal relationships this smaller operation maintains compared to larger dispatch-based services. Both reviewers emphasize the team's reliability during time-sensitive situations, positioning Total Service Co as a contractor clients trust with their livelihood, not just their home comfort.