Lennox Stores (Parts Plus)

Parts Plus operates as a Lennox-authorized parts distribution center located in Marietta, Georgia, maintaining a 4.2-star rating drawn from 42 customer reviews across the LennoxPros network. The store serves HVAC technicians and equipment owners throughout Cobb County and the greater Atlanta metro area, including nearby communities such as Kennesaw and Smyrna. Business hours run Monday through Friday from 7:30 AM to 4:30 PM, with Saturday and Sunday closed. As a certified Lennox dealer location, the facility stocks genuine OEM replacement components and filters specifically designed for residential and light commercial heating and cooling systems.

What distinguishes Parts Plus from standard retail outlets is its direct alignment with Lennox manufacturing specifications and factory inventory systems. The location functions primarily as a contractor supply hub, though individual homeowners may purchase select items depending on availability and account status. Multiple five-star reviewers highlight the staff's technical knowledge and problem-solving capabilities when tracking down obscure model numbers or hard-to-find components. The supply house model means certain specialty filters and commercial-grade parts are allocated for professional installer accounts, a common practice across industrial HVAC distribution networks.

Customer experiences reveal a mixed picture. William Wooten specifically recommends asking for Craig, whom he describes as resourceful and knowledgeable, noting the team maintains three to four staff members during peak summer demand. However, two recent reviews cite frustration: one homeowner was turned away when attempting to purchase a wholesale-only filter, while another reported inability to complete a phone order due to dismissive staff behavior. Robert Comeaux and Robert Wrese offer contrasting perspectives, praising the parts selection and helpful guidance on technical questions.