Smith Family Homes

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About Smith Family Homes
Smith Family Homes operates as a home builder serving the Richmond Hill, Georgia community. The company holds a 3.8-star rating drawn from 133 customer reviews, positioning it among mid-tier residential builders in the area. Potential clients in Savannah, Pooler, and the surrounding Coastal Empire region can evaluate this builder based on this feedback baseline. The company maintains standard weekday operations from 8 AM to 5 PM, Monday through Friday.
The company website presents limited public information regarding construction methodologies, material partnerships, or specific build specialties. Prospective clients seeking detailed information about energy-efficient building standards, smart-home integration capabilities, or warranty structures should directly inquire during initial consultations. Without documented brand certifications or specialized construction approaches visible in available public materials, the builder's distinguishing competitive factors remain unclear from digital research alone.
Two recent customer experiences highlight significant concerns for prospective buyers. Greg Willis reported severe workmanship issues with main sewer line installation, resulting in uninhabitable conditions and substantial unplanned plumbing expenses. Brenton Shattuck documented a warranty claim process for interior water damage that resulted in denied coverage and alleged communication failure, ultimately incurring a $2,000 personal repair obligation. These reviews suggest potential gaps in post-construction accountability and customer service responsiveness that interested parties may wish to address before engaging this builder.
What Customers Say
Two of 133 reviewers document severe workmanship complaints involving sewer line installation and water intrusion damage, with both describing denied warranty claims and substantial out-of-pocket repair costs. The remaining reviews are not available for comparative sentiment analysis.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| TuesdayToday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
New Home Construction
Custom single-family residential builds from foundation to final finishes in the Richmond Hill area.
Custom Home Design
Client collaboration on architectural layouts, material selections, and floor plan configurations.
Residential Renovations
Additions, kitchen remodels, and structural modifications for existing homes.
Project Management
Oversight of subcontractor scheduling, building permits, and construction timeline coordination.
Commercial Construction
Non-residential building projects including retail and office space development.
Foundation and Framing
Structural foundation installation and wood-frame construction for residential structures.
Interior Finishing
Drywall, painting, flooring installation, and trim work completion services.
Exterior Finishing
Siding, roofing, gutters, and exterior trim installation and repair.