Icy Hot Heating & Air

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About Icy Hot Heating & Air
Icy Hot Heating & Air serves Savannah, Georgia homeowners with heating and cooling solutions, drawing on feedback from ten customer reviews that collectively yield a three-star average rating. The contractor operates within Savannah and the surrounding Chatham County region, providing service calls for residential heating equipment, air conditioning repair, and related HVAC needs. Prospective clients should note that public business registration records do not specify a founding year or contractor license number, and the company maintains no public website from which to verify additional credentials or manufacturer certifications.
Public information about Icy Hot Heating & Air reveals limited specifics regarding brand partnerships, factory certifications, or specialized service offerings. One five-star reviewer noted the team demonstrates a wide array of knowledge for units that use electricity, while another characterized the crew as knowledgeable in diagnosing and repairs. Without a company website or published service documentation, potential customers lack independent verification of specific brands carried, warranty program participation, or workmanship guarantee terms. This absence of publicly available detail means homeowners should request explicit documentation during any initial consultation.
Customer experiences documented in reviews reveal mixed service quality. One reviewer described a same-day arrival during a water pump failure, while another cited multiple no-show appointments with various explanations offered. A reviewer with a five-star rating referenced professional and friendly interactions spanning several years across different units. Conversely, multiple one-star reviews described serious concerns including equipment installation errors, communication failures around scheduled appointments, and safety-related incidents involving electrical work. These contradictory accounts suggest potential clients may benefit from requesting references and confirming service expectations in writing before engaging the contractor.
What Customers Say
Three of five detailed reviews award one star, citing no-show appointments and installation concerns, while two five-star reviews praise professional knowledge and fair pricing. Negative reviewers specifically mention communication failures around scheduled times, whereas positive reviewers highlight the team's diagnostic expertise.
Services
Heating Equipment Supply
Residential heating system sales and installation from whatever inventory the contractor carries.
Air Conditioning Repair
AC diagnostics, refrigerant handling, and repair services for residential units.
Electrical Work
Breaker box and wiring services, though one reviewer reported related safety concerns.
Equipment Installation
Installation of heating and cooling units, with mixed reviews on workmanship quality.
System Maintenance
Ongoing maintenance services; one long-term customer described multi-year relationship.