Mock Plumbing

Mock Plumbing & Mechanical, Inc. has served the Savannah community for decades, operating from 67 Ross Road in the 31405 zip code. The company holds state licensure across multiple trades, including plumbing, HVAC, and sheet metal work, and maintains an A+ rating with the local chapter of the Associated General Contractors. Across 17 customer reviews, the company holds a 3.1-star average, with feedback spanning from glowing employee testimonials to serious complaints about project completion and billing practices. Their service area encompasses greater Savannah and surrounding Chatham County neighborhoods.

What distinguishes Mock Plumbing from competing area contractors is their institutional focus on workplace safety and specialized system expertise. Their documented Safety Program incorporates mandatory drug testing, weekly safety meetings for field crews, and comprehensive training on OSHA protocols. The company also maintains certification for handling refrigerants and hazardous materials, a requirement for any legitimate HVAC operator in Georgia's humid climate. Beyond standard plumbing and HVAC services, they offer geothermal system installation and process piping for commercial clients, capabilities few Savannah-area contractors can match.

Customer experiences with Mock Plumbing reveal stark contrasts in service delivery. Several reviewers report working with owners Shelly and Jay Mock directly, with some describing completed projects that met expectations while others allege incomplete work dating back to 2021. One commercial client described a dispute over billing practices, noting a technician disabled their compressor at the roof rather than the thermostat, requiring a follow-up service call. However, a former employee review describes the company as a rewarding workplace with quality craftsmanship, suggesting operational quality may vary by project and crew assignment.