Benjamin Franklin Plumbing of Ames
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About Benjamin Franklin Plumbing of Ames
Benjamin Franklin Plumbing of Ames delivers around-the-clock plumbing services to Ames, Iowa residents, earning a 4.9-star rating across 989 reviews. The team provides same-day emergency response for issues ranging from water heater failures to sump pump replacements and new fixture installations. Technicians serve homeowners throughout the Ames metropolitan area, handling both routine maintenance and urgent repairs.
What distinguishes this contractor is their commitment to transparent pricing and skilled craftsmanship. Multiple reviewers specifically mention that technicians explained repair options before beginning work, and the team stands behind their installations until customers confirm everything functions properly. The company prioritizes efficient service delivery, completing many jobs within hours of arrival.
Customers consistently name the technicians who assist them. Nolan has earned particular praise for explaining repairs in accessible terms and staying until water heaters operate perfectly. Logan was described as professional and efficient during a first-time customer experience. A reviewer who has used the company for years specifically requested Chris for ongoing service, citing his skill and positive attitude during complex installations like water service replacement.
What Customers Say
989 reviews yield a 4.9-star average, with technicians Nolan, Logan, and Chris mentioned by name across positive ratings. The single 1-star review cites pricing transparency as a concern, while positive reviews emphasize same-day arrival, skilled diagnostics, and completed repairs that satisfy customers.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Emergency Plumbing Repair
Same-day response for urgent issues including leaks, clogs, and pipe bursts available 24 hours daily.
Water Heater Installation & Repair
Traditional and tankless water heater installation, with technicians staying until proper function is confirmed.
Sump Pump Services
Replacement and repair of sump pump systems, with efficient completion times reported by reviewers.
Fixture Installation
Sink, faucet, and fixture installation including new construction and replacement projects.
Water Service Lines
Major repairs including complete water service line installation, described by reviewers as handled professionally.
Drain Cleaning & Clearing
Services to address clogged or slow drains throughout residential plumbing systems.