Charleston Inc

Charleston Inc operates as a wholesale distributor serving contractors across central Iowa, northeastern Kansas, and eastern Nebraska from six branch locations. The company stocks over 20,000 HVAC and plumbing products from more than 300 trusted manufacturers, positioning itself as a single-source supply hub for licensed installation and service professionals. Based in Des Moines, the business has built its reputation on technical support and rapid order fulfillment, earning a 4.6-star average across nine customer reviews. Contractors in the Des Moines metro area and surrounding communities rely on Charleston forsame-day pick-up of controls, equipment, and specialty supplies needed for residential and commercial installations.

What distinguishes Charleston Inc from typical supply houses is their commitment to contractor education alongside product distribution. The company runs formal training programs designed to help technicians maximize the performance of specific equipment brands they carry. Their inventory spans the full spectrum of HVAC controls, heating equipment, cooling systems, and plumbing supplies, allowing a single truck visit to complete a parts order that might otherwise require multiple stops. The six-branch network across state lines creates a geographic advantage for contractors working across metropolitan and rural job sites.

Recent reviews name specific team members who shape customer experience. Scott receives praise for efficient will-call service, getting one contractor in and out in under 30 minutes during a morning run. Michael earns recognition from a first-time customer who describes the ordering process as outstanding, noting personalized attention that went above standard distribution counter service. Another reviewer comments on seeing familiar faces over years of business, noting the staff maintains a consistent standard of helpful product knowledge.