Ferguson Home

Ferguson Home in Grimes operates as a bathroom supply store serving homeowners across the Des Moines metro area, including nearby communities like Ankeny, Altoona, and Waukee. The business holds a 4.0-star rating compiled from 58 customer reviews, reflecting a generally solid reputation for product quality and service. Operating hours run Monday through Friday from 9 AM to 5 PM, with Saturday and Sunday marked as closed. The showroom allows customers to see, touch, and compare products in person before purchasing, offering an experience that reviewers note differs from big box store visits.

Customers consistently highlight the assistance provided for new construction projects, particularly when selecting fixtures and lighting that align with both aesthetic vision and budget constraints. The team helps homeowners choose quality products designed for longevity while staying within predetermined spending limits. Design guidance appears as a recurring benefit, with team members suggesting options that reviewers say they would not have considered independently. This consultative approach distinguishes the showroom from simple retail transactions.

Multiple positive reviews name Amber as a team member who transformed uncertain customers into satisfied homeowners with completed fixtures receiving numerous compliments. Reviewers describe Amber as patient, knowledgeable, and effective at bringing design visions to life. However, some negative reviews note that walk-in customers have experienced dismissive treatment, particularly at the Cedar Rapids location, with reports of appointment-only policies creating friction for casual browsers.