Golden Rule Plumbing, Heating, Cooling & Electrical

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Claim This BusinessAbout Golden Rule Plumbing, Heating, Cooling & Electrical
Golden Rule Plumbing, Heating, Cooling & Electrical has earned a 4.9-star rating across 9,192 reviews in Grimes, Iowa, establishing itself as one of the most trusted names in midwestern home services. This multi-trade contractor handles plumbing, heating, cooling, and electrical work from its Grimes headquarters, serving homeowners throughout the Des Moines metro area including Ankeny, Johnston, and Clive. The company operates six days per week with extended hours, offering Saturday and Sunday availability for emergencies.
What distinguishes Golden Rule from typical HVAC contractors is their commitment to same-day resolution. Multiple reviewers describe arriving home to find their furnace failed, calling Golden Rule, and having a new system installed within hours, all on the same day. The team handles warranty claims directly, saving homeowners the hassle of paperwork. They also offer financing options for major equipment replacements, making emergency purchases more manageable for families on a budget.
Customer stories from reviewers reveal a team of named technicians who earn repeated business. Brian diagnosed a furnace failure for Kyle Nikkel and handled warranty paperwork. Seth performed a thorough electrical inspection for Linda Mickley and installed a whole home surge protector the same day. Matt Beazor's review details an eight-hour same-day turnaround involving Evan (diagnosis), Tom (options and financing), and Logan (installation team), transforming a potential cold night into a completed new system.
What Customers Say
The 9,192 reviews averaging 4.9 stars show consistent praise for same-day emergency response and named technicians who handle everything from diagnosis to warranty paperwork. Multiple reviewers specifically mention arriving home to furnace failures and having complete replacements installed within hours, avoiding uncomfortable nights.
Working Hours
| Sunday | 8 AM–4:30 PM |
| Monday | 7 AM–7 PM |
| Tuesday | 7 AM–7 PM |
| Wednesday | 7 AM–7 PM |
| Thursday | 7 AM–7 PM |
| FridayToday | 7 AM–7 PM |
| Saturday | 8 AM–4:30 PM |
Services
Furnace Repair & Replacement
Diagnosing furnace failures, warranty claim handling, same-day installation of new heating systems.
Air Conditioning Installation
Central AC replacement paired with furnace upgrades, new thermostat setup and mobile app syncing.
Electrical Inspections
Whole-home electrical safety inspections for code compliance, particularly for older homes.
Whole Home Surge Protection
Installation of surge protectors to safeguard all electrical equipment and appliances.
Emergency HVAC Service
Same-day response for heating and cooling emergencies, with multi-technician teams for rapid resolution.