Dey Distributing

Dey Distributing has served Urbandale and the greater Des Moines metro area since roughly 2012, operating as a specialized appliance parts supplier for homeowners and repair technicians alike. With a rating of 4.7 stars drawn from 72 customer reviews, the business has built a steady reputation for carrying uncommon components and offering no-nonsense guidance at the counter. The shop maintains weekday hours through Friday from 8 AM to 5:30 PM, with Saturday availability until noon, providing local residents a dependable option when an appliance breaks down unexpectedly.

What distinguishes Dey Distributing is their commitment to verification before a sale. Staff routinely test returned components, compressors, capacitors, relays, to determine whether replacement is actually necessary, a practice that has earned praise from customers who expected to spend money on parts they did not yet need. The supplier also maintains inventory of obscure items that big-box retailers no longer carry, including older furnace components and discontinued refrigerator freezer parts. This diagnostic willingness, combined with same-day in-stock availability on many SKUs, sets the supplier apart from order-and-wait alternatives.

Customer narratives from reviews reveal several scenarios illustrating their approach. Tim, whose last name is not provided, guided Jim Ober toward the correct oven controller, confirmed it worked, and completed the repair within an hour. John Baker brought in what he believed was a failing compressor start capacitor; the counter staff tested it, declared it functional, and saved him an unnecessary purchase, though the specific relay he actually needed was out of stock. Deb Cronin, preparing bake entries for the state fair, found her oven coil had failed; she located the replacement on Dey's website, drove to the storefront, and had her oven operational in under 60 minutes start to finish.