Lenz Heating & Cooling

Lenz Heating & Cooling has served Urbandale and the greater Des Moines metro area for over two decades, building a reputation on round-the-clock availability and meticulous installations. With 1,845 reviews averaging a 4.9-star rating, this family-rooted contractor operates 24 hours daily, every day of the year, answering calls from homeowners across Urbandale, Clive, West Des Moines, and Johnston. The company holds proper Iowa mechanical licensing and employs certified technicians who handle everything from emergency repairs to complete system overhauls.

What distinguishes Lenz from competitors is their transparent, flat-rate pricing and owner-led consultations. Owner Al personally visits homes to assess equipment and provide estimates, a practice reviewers consistently praise as straightforward and trustworthy. The company specializes in matching homes with appropriately sized furnaces and cooling systems, avoiding the upselling tactics that frustrate homeowners. Their team includes in-house specialists for sheet-metal work, electrical, and plumbing, allowing complex installations to proceed without subcontracting delays.

Reviewers routinely name the technicians who solve their problems. Kelli credits Gavin, Connor, and Matt with conquering a difficult 24-year-old furnace replacement requiring custom metal work and humidifier integration. Jordan Thede's total system overhaul involved multiple visits from Al's crew, each technician described as respectful and skilled. When L Baccam needed a same-day furnace and AC installation, Daniel, Landon, and Michael arrived at 8am and completed the job by 3pm, also providing practical guidance on MERV 8 filter selection.