Sears Appliance Repair

Sears Appliance Repair serves Urbandale and surrounding Iowa communities from a location on Hickman Road, maintaining a 4.0-star rating compiled from 49 customer reviews. The service team handles major household appliances including refrigerators, washers, dryers, and stoves, with technicians arriving in clearly marked service vehicles during the extended operating window from 6 AM to 10 PM daily. Reviewers in the Urbandale area have called this provider for both routine repairs and urgent situations, with each reviewer describing their interaction with a specific technician rather than a general service desk.

The Sears brand partnership provides access to genuine replacement parts for Kenmore, Maytag, and other major appliance lines, which becomes relevant when repairing units that have been in service for decades. Reviewers note that technicians arrive with the necessary components for older appliances, including a 25-year-old Maytag stove that one technician successfully repaired with a part replacement. The service model differs from independent repair shops through the corporate backing that enables larger service territories and standardized diagnostic procedures.

Customers who left detailed reviews specifically named the technicians who assisted them. Phuoc earned repeated recognition for replacing a part on a 25-year-old Maytag stove while patiently answering the homeowner's questions, and for explaining repair details in a thorough and courteous manner. Walter received praise for diagnosing refrigerator problems and providing valuable next-step advice, with one reviewer noting his thorough and professional approach despite earlier scheduling frustrations. One negative review described a dryer heating element replacement that failed to resolve the underlying issue, requiring a return visit to address what the technician identified as a larger problem with the dryer.