Redwood Waukee Hickman Road

Redwood Waukee Hickman Road is an apartment rental community in Waukee, Iowa, that maintains a 4.7-star rating across 72 reviews. The property offers one and two-bedroom floor plans with spacious layouts and contemporary finishes. Prospective residents can schedule self-guided tours that allow them to explore units on their own schedule, or connect with the leasing team for personalized assistance. The community serves the greater Waukee area and is part of the regional Redwood apartment network.

What distinguishes this rental community is its commitment to responsive, personalized service. The maintenance team works with external HVAC professionals to address climate-related issues promptly. Multiple reviewers note same-day or next-day response times for maintenance requests, with technicians taking the time to explain features and answer questions thoroughly. The self-tour option sets Redwood apart for renters who need flexibility in scheduling, allowing them to view units without coordinating appointment times.

Reviewers consistently highlight specific team members who deliver exceptional service. Trey in maintenance resolved a garage door issue quickly after a storm, coordinating with door service technicians for immediate repairs. Isaac Mintzer earned praise for conducting thorough, informative tours and demonstrating patience during the application process with senior family members. Kelly worked with one reviewer for over a month, providing flexibility on timing and even personally swapping out a non-working refrigerator after move-in.