Service Experts Chicago
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About Service Experts Chicago
Service Experts Chicago operates as a prominent HVAC contractor serving Addison and the broader DuPage County region with a 4.8-star average drawn from 2,841 client reviews. The company maintains round-the-clock availability across all seven days, a practical asset for homeowners facing system failures during extreme temperature periods. As part of the Service Experts network spanning 31 states with over 75 locations, this Addison operation leverages the resources and brand partnerships of a national service organization while maintaining local service delivery through approximately 3,000 field professionals.
This contractor distinguishes itself through several specific capabilities. The business functions as a Lennox dealer, installing and servicing that manufacturer's residential heating and cooling equipment. Their Service Experts Guarantee provides a workmanship assurance framework, while ACE Certification indicates individual technician credentials. The Advantage Program and Maintenance+ membership options offer ongoing service agreements with promotional pricing, including a plumbing coverage add-on. The company also handles solar power installations and commercial HVAC projects, diversifying beyond traditional residential heating and cooling work.
Customer reviews illuminate specific service encounters worth noting. Technician Miguel Herrera arrived earlier than scheduled during frigid overnight conditions, diagnosing a failed thermostat and walking the homeowners through the new smart thermostat app. Reviewer Ron Nagy described a same-day Sunday consultation with sales representative Andrew after technician Hubert identified a furnace issue, with installation completed Thursday by Dan and Tom. The review mentions the company has maintained his business for over 20 years across two different homes. Another reviewer, Miguel Reyes, praised technician Spencer K for providing unbiased recommendations regarding a bathtub plumbing leak, noting the professional approach to diagnosis before proposing solutions.
What Customers Say
All five-star reviews praise specific technicians by name, with emergency response during extreme weather earning consistent mention. Positive feedback highlights same-day availability, diagnostic clarity, and clean installation work. Reviewers across multiple testimonials specifically commend the Lennox equipment installed at their properties.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Heating Services
Furnace repair, replacement, and installation including Lennox systems with same-day emergency availability.
AC Services
Air conditioning repair, maintenance, and new system installation for residential and light commercial properties.
Heat Pumps
Installation and servicing of heat pump systems providing both heating and cooling functions.
Plumbing Services
Drain cleaning, leak repair, and plumbing diagnostics including bathtub waste and overflow replacement.
Water Heaters
Water heater installation and repair services for traditional and tankless units.
Indoor Air Quality Services
Air filtration, purification, and ventilation solutions to improve home air quality.
Ductwork Services
Custom duct fabrication and installation, including additional returns and duct modifications during equipment upgrades.