Ferguson

Ferguson is a plumbing supply store located in Chicago, Illinois, serving both professional contractors and homeowners undertaking renovation projects. With a solid 4.3-star rating from 41 verified customer reviews, the business has built a reputation for carrying extensive inventory across multiple trade categories. The Chicago location operates Monday through Friday from 7 AM to 4 PM, with Saturday hours extending from 8 AM to noon, providing accessible service windows for customers who work standard Monday-through-Friday schedules.

What distinguishes this Ferguson location is its comprehensive stock of both plumbing and HVAC repair components, making it a rare single-source destination for multi-trade professionals. Reviewers specifically note the availability of PVC, cast iron, and copper pipe and fittings, alongside repair parts for both HVAC systems and plumbing applications. The store employs staff members with demonstrated expertise across both trade disciplines, with at least one team member possessing dual knowledge in both plumbing and HVAC fundamentals. Summer operating hours adjust to earlier opening times at 6:30 AM, accommodating the increased demand contractors face during peak cooling season.

Customer experiences reveal personalized attention that larger chain locations often fail to deliver. Multiple reviewers mention Mr. Larry by name, praising his ability to provide detailed product knowledge and guide customers toward appropriate solutions for their specific situations. One customer describes arriving to find their order already picked and ready, eliminating wait time entirely. While another reviewer expressed frustration regarding the contractor-only purchase policy, this restriction actually reflects the business's focus on serving professional tradespeople rather than retail consumers, a model that benefits licensed contractors seeking dedicated supply channels.