Right Away Plumbing and HVAC

Right Away Plumbing and HVAC has built a strong reputation in Des Plaines and the surrounding Chicago suburbs, maintaining a 4.6-star rating across 191 client reviews. This dual-trade contractor operates around the clock, six days per week, handling both plumbing emergencies and HVAC installations for homeowners and businesses. Their licensed technicians have completed over one million plumbing jobs and 100,000 HVAC jobs, according to their website, serving clients who need everything from sump pump repairs to furnace replacements. The company operates from 2093 Rand Road in Des Plaines and responds to service calls throughout the metropolitan area.

What distinguishes Right Away Plumbing is their explicit 100% customer satisfaction guarantee and upfront pricing model, they require client approval before beginning any work. Their website promotes an on-time guarantee alongside the workmanship warranty, ing clients won't face hidden fees after service begins. The company handles both trades under one roof, meaning a single phone call addresses combined plumbing and heating issues. Their emergency availability covers holidays and overnight hours, a practical benefit forDes Plaines residents facing frozen pipes during winter months or AC failures during summer heat waves.

Customer reviews highlight specific team members who handled memorable situations. Kallem successfully recovered a wedding ring that slipped down a bathroom sink drain on a holiday Monday, unscrewing pipes to retrieve the ring before reassembling the plumbing. Another reviewer praised Tony for arriving promptly to perform a plumbing inspection, emailing the report immediately after completion. Carlos Daniel Gonzalez lvarez noted the team arrived quickly when his furnace malfunctioned, explaining their pricing approach before starting repairs. These detailed accounts reflect the kind of personalized service that generates repeat business and referrals in Des Plaines neighborhoods.