Unique Repair Services, Inc.

Appliance repair service
4.6(4,278 reviews)
95 Bradrock Dr, Des Plaines, IL 60018
Unique Repair Services, Inc.

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About Unique Repair Services, Inc.

Unique Repair Services, Inc. has earned a trusted reputation across Des Plaines and the surrounding Cook County suburbs since establishing operations in the area. Holding a 4.6-star rating compiled from 4,278 customer reviews, this appliance repair contractor specializes in restoring kitchen and laundry machinery that other service providers decline to touch. The company maintains Tuesday-through-Friday availability from 8 AM to 7 PM, serving homeowners throughout Des Plaines, Park Ridge, Glenview, and Morton Grove who face sudden appliance failures.

What distinguishes Unique Repair from competing area contractors is their willingness to service specialty brands and complex configurations that frequently stump generalist technicians. Customer reviews specifically mention successful repairs on Zline dual fuel ranges, a manufacturer whose integrated gas-electric designs require specialized training that many area shops simply lack. This niche expertise translates into fewer repeat visits and resolved problems rather than repeated diagnostic fees.

Customer testimonials name specific technicians who managed challenging situations with visible competence. For a Zline dual fuel range that multiple Area contractors refused to touch, technician Grayden arrived on time, understood the unit's unique architecture, and completed the work without creating additional mess in the home. For stove repairs, technician Nate communicated proactively by sending arrival updates, used protective shoe covers, tested the repaired components thoroughly, and asked the homeowner to verify the work before closing the service ticket. These documented encounters illustrate how the company translates specialized knowledge into concrete resolutions for Des Plaines homeowners.

What Customers Say

Positive reviews consistently praise technical competency and problem resolution, particularly for specialty appliances. Negative reviews cite communication lapses around scheduling and parts processing along with isolated housekeeping oversights during service calls. Three of four fully displayed reviews recommend the company, with customer satisfaction tied directly to technician assignment.

4.6 · 4,278 reviews
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Working Hours

SundayClosed
MondayClosed
TuesdayToday8 AM–7 PM
Wednesday8 AM–7 PM
Thursday8 AM–7 PM
Friday8 AM–7 PM
SaturdayClosed

Services & Details

Service options

Onsite services

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Offerings

Repair services

Planning

Appointment required

Payments

Parking

On-site parking

Frequently Asked Questions