Lowe's Home Improvement

Home improvement store
3.9(1,899 reviews)
3601 W Touhy Ave, Lincolnwood, IL 60712
Lowe's Home Improvement

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About Lowe's Home Improvement

Lowe's in Lincolnwood serves the northern Chicago suburbs as a major home improvement retail destination, holding an average rating of 3.9 stars across nearly 1,900 customer reviews. Located at 1748 Lincolnwood shoppers frequent this big-box store for tools, building materials, appliances, and project supplies. The store operates extended hours daily, opening at 6 AM most days with shortened Sunday hours from 7 AM to 8 PM, accommodating both weekend DIYers and weekday professionals tackling home renovation projects.

What distinguishes this Lincolnwood Lowe's is its dedicated staff members who regularly go beyond standard retail assistance. Reviewers consistently praise individual employees, including Gino in the bathroom vanities and plumbing department who patiently compared Kohler products and pricing options, and front-door associates who fetched shopping carts for customers entering during busy periods. The store carries major appliance brands including washers, dryers, and kitchen equipment alongside full lines of power tools, flooring, tiling, and building supplies. Tile purchasers should note recent feedback regarding mosaic product quality that warrants careful inspection before and during installation.

Named employee recognition appears throughout customer reviews, with specific shout-outs to Berenice and Rafael for managing extreme Black Friday crowds while allowing customers to wait indoors during cold weather. Tara Kashani's November 2025 review documents a significant issue with mosaic tiles that flaked after installation, involving contact with both Lowe's corporate and the vendor without resolution, a scenario worth potential tile buyers' awareness. Safe H's October 2025 experience describes difficulty obtaining sales associate assistance for appliance purchases, ultimately resulting in a purchase at a competitor location.

What Customers Say

Of 6 detailed reviews analyzed, 4 mention specific employees by name with overwhelmingly positive sentiment. Three reviews rate the store poorly, two citing product quality issues with tiles and one describing unhelpful staff during an appliance purchase, while three others rate highly, praising staff patience, product knowledge, and service during extreme traffic days. Positive reviews focus on employee behavior while negative reviews concentrate on post-purchase product problems.

3.9 · 1,899 reviews
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Working Hours

Sunday7 AM–8 PM
Monday6 AM–10 PM
Tuesday6 AM–10 PM
Wednesday6 AM–10 PM
ThursdayToday6 AM–10 PM
Friday6 AM–10 PM
Saturday6 AM–10 PM

Services

Tools & Power Equipment

Kobalt and other tool brands for home improvement projects, with mixed inventory availability across locations.

Appliances

Washers, dryers, refrigerators, and kitchen packages with delivery and installation services available.

Flooring Materials

Tile, hardwood, laminate, and carpeting options, one reviewer experienced quality issues with mosaic tiles.

Building Supplies

Lumber, hardware, paint, and general construction materials for contractors and DIYers alike.

Bathroom & Kitchen Products

Vanities, faucets, shower enclosures, and related fixtures including Kohler product lines.

Outdoor & Garden

Lawn equipment, outdoor furniture, seasonal plants, and exterior home accessories.

Frequently Asked Questions







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